Meet our experts

Dr Ian Norton, founder and Managing Director of Respond Global, is a specialist emergency physician and an expert in coordinating emergency health responses to disease outbreaks and disasters. He holds post-graduate qualifications in Surgery, International Health and Tropical Medicine.

Ian was head of the WHO’s Emergency Medical Team (EMT) Initiative in Geneva from 2014-20. During this time, he led responses to Ebola, Diphtheria and Measles outbreaks as well as to earthquakes, cyclones, and war zones. Ian was awarded the WHO Director General’s Staff Excellence Medal for his efforts in coordinating 130 health response teams to the Nepalese earthquake in 2015.

Ian is the lead author of the current WHO Global Classification and Standards that governs how international medical teams deploy and respond to disasters.

Previous to the WHO, Ian led the creation of disaster response teams in Australia and became the Director of Disaster Preparedness and Response at the National Critical Care & Trauma Response Centre (NCCTRC) in Darwin.

During that time Ian established the Australian Medical Assistance Teams (AUSMAT) framework and designed the field hospitals that are today used for international disaster and infectious disease responses. He led the AUSMAT responses to the Pakistan floods, Typhoon Haiyan in the Philippines and other outbreak and cyclone responses in the Pacific.

Ian established Respond Global as a social enterprise in early 2020 with the aim of empowering others to be able to plan, prepare and respond to health emergencies in their own countries.

Look out for the documentary ‘Chasing Chaos: The story of Dr. Ian Norton’, coming soon to streaming networks.

Scott is the Chief Commercial Officer and Director of Disaster Management & Environmental Services for Respond Global, and whilst having worked in many of Australia’s largest and most complex corporations and government organisations, Scott also has an extensive 18-year operational background within the fire services of both Victoria and Queensland and is a National Emergency and Service medal recipient.

Scott is a Lieutenant within Queensland Fire & Emergency Services (QFES) and he brings a mix of commercial, business risk, and operational emergency management experience to our clients’ important initiatives. With an all-hazards emergency management focus, Scott has been involved in many of Australia’s largest wildfire incidents, run large-scale incident management functions, as well as structural fires, search and rescue incidents.

Scott has led complex businesses within the management consulting, technology and business process outsourcing sectors, creating innovative “as a service” frameworks designed to drive business transformation and achieve more effective and cost-efficient outcomes for customers.

Basil is a general surgeon with an interest in paediatric surgery and spent 15 years serving in Vanuatu’s tertiary referral hospital system. In 2019 he was awarded the Vanuatu Presidential Medal for Meritorious Service.

Basil has led and continues to support national Emergency Medical Team development in Vanuatu. He coordinated and deployed national and international EMTs in response to Tropical Cyclone Pam (2015), Ambae volcano disaster (2017,2018), Tropical Cyclone Harold (2020) and COVID-19 Repatriation, Quarantine and Community Transmission (2020, 2022).

Basil is an instructor on the EMST, CCrISP and MIMMS international courses run in the Pacific. He is a member of the Vanuatu Nursing Council and sits on the board of the Vanuatu Emergency Services Association. Basil is the national lead for MV HELPR-1 and he is based in Vanuatu as our Director of HELPR-1 Operations.

Chris Maher is Respond Global’s Senior Specialist Advisor – Health Emergencies, and he has worked in the public health sector for more than three decades.

With a highly distinguished career on the frontline of polio eradication and immunisation programme management, Mr Maher was appointed Chief Scientist and Senior Advisor to the global programme in 2012.

He has been involved in polio eradication at every level and he has been directly involved in immunization and eradication programmes in countries all over the world. His programmes spanned 100 countries over 25 years.

In January 2018 he was awarded the title of Officer of the Order of Australia by the Government of Australia, in recognition of his work in this area. More recently Mr Maher was Senior Adviser to the Director-General of the WHO in Geneva.

Since his retirement in late 2020 and subsequent return to his home country, Mr Maher remains active in the international public health and emergency response fields.​ He is a Current Senior Adviser to UNICEF Australia on Vaccines and Immunisation.

Barbara specialises in working with governments to coordinate health emergency operations during crises and design and implement strategies for the establishment of Emergency Medical Teams (EMTs). She is a WHO regional office and international health ministry relationship expert.

Her work has also involved managing the WHO Health Emergency Program, coordinating efforts with the Solomon Islands government, donor partners, NGOs, and other stakeholders to implement relevant health emergency activities.

More recently she worked with the Solomon Islands Ministry of Health to set up systems and procedures in preparation for a COVID-19 outbreak with a focus on repatriations, quarantine, and Infection Prevention and Control.

As Respond Global’s technical health advisor Barbara is responsible for managing strategic and operational support to our HELPR-1 operations in Vanuatu. She also provides technical health advice on infectious disease management to clients and is partnership leader for the WHO’s Eastern Mediterranean, South-East Asia, and Western Pacific and Solomon Islands Regional Offices, as well as the New Zealand Ministry of Foreign Affairs and Trade, and the Ministries of Health for Timor-Leste, Bhutan, Maldives, Vanuatu, and Nepal.

Barbara holds a Bachelor’s in Occupational Therapy and has held lecturing and tutoring positions at Solomon Islands National University in their Community-Based Rehabilitation Diploma program. She is currently completing her Masters of Infectious Diseases.

Yolanda is a highly experienced program manager specializing in climate adaptation, emergency preparedness, and health program delivery. Currently leading the Climate Adaptation capability of HELPR-1 in Vanuatu, she oversees impactful projects like the remote electrification of over 130 community institutions, supporting Vanuatu’s National Energy Road Map. Her work involves partnering with the Department of Energy, managing a local team, and implementing innovative solutions, including digitizing facility assessments, building sustainable operations frameworks, and training solar technicians.

At Respond Global, Yolanda spearheaded the Australian Government’s Rapid Antigen Testing Program, providing training and support to over 1,200 Residential Aged Care Facilities and other organizations. She also supported WHO EMRO and SEARO in assisting several countries.

Yolanda has over 15 years of experience in emergency and disaster preparedness and response. She served as Chief of Section for UNOCHA in Southern and Eastern Africa, developing and facilitating workshops and authoring a field manual on community-based early warning. Earlier, she worked with UNICEF in Liberia and deployed to Haiti with the UN for earthquake relief. In Australia, she strengthened Queensland Health’s emergency management, including the SHECC, and deployed to Christchurch following the 2011 earthquake, receiving a Humanitarian Overseas Service Medal.