Health Emergency Operations Centres

An H-EOC is more than a physical location and information technology. It is a method of organising a response to a disaster or outbreak using a purpose-built incident management system with defined command, control, coordination and communication structures that compliment your existing organisation.

Your Health Emergency Operations Centre is where robust processes are implemented by a well-coordinated team. Your staff will be able to systematically track and pre-empt emerging risks ensuring timely and adequately resourced responses to critical incidents.

H-EOCs provide a communications hub, streamlining coordination internally and with partners and systematising reporting so that decision-makers are empowered with information in real-time.

Respond Global has a proven track record in supporting health-related entities respond to infectious disease outbreaks and other emergencies. Our team can rapidly establish or enhance Health Emergency Operations Centres that are suited to organisational requirements, are scalable and adaptable to the situation at hand.

Design

• Concise plans, frameworks and protocols to deliver required services.
• Purpose-built incident management systems and H-EOC structures, including on a secure virtual platform.
• Fit-for-purpose reporting and communication tools to ensure governance and line-of-sight compliance for Board, executives and strategic partners.

Prepare

• Health Emergency Operations Centres training in functions, roles, systems and coordination.
• Developing medical and outbreak response plans for governments and the private sector.
• Exercise development, walk-throughs and simulations.

Respond & Deliver

• Health-EOC implementation with ongoing training and assessment of Health-EOC functionality.
• 24/7 Health-EOC advice and remote support.
• Deployment of ready response support teams for Health-EOC establishment or surge.
• Critical incident response support to senior management for mass casualty, mass burns and outbreak events.
• Post-implementation assessment and quality assurance.