About us - Respond Global

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Experience where it counts

Respond Global founder Dr Ian Norton is a specialist emergency physician with a wealth of experience in coordinating large-scale medical and operational responses to international disaster situations. He is supported by a highly qualified global team of all-hazards disaster management and emergency response experts.

Our collective experience as clinicians, hospital administrators, and disaster managers means we are well-positioned to assist our clients to better manage disasters that directly affect their oganisations, workforces, and communities.

Trusted Worldwide

Respond Global has been at the forefront of disaster management for many years, providing leadership and coordination roles during disasters of significance. These have included numerous Australian flood, cyclone and bushfire disasters, the 2015 Nepal earthquake and Typhoon Haiyan, and infectious disease outbreaks including COVID-19, Measles (Samoa), and Ebola (West Africa).

We provide frameworks, processes, and tools that directly interface with the broader emergency management frameworks administered locally. This ensures not only a comprehensive and structured response to disasters specific to the requirements of each client, but also one that is tightly coupled into local emergency management arrangements, removing issues of misalignment or miscommunication of response activities.

WE’RE CERTIFIED

Quality in everything we do

We’re thrilled to announce that Respond Global has officially been certified to ISO 9001, a Quality Management System, thanks to Citation Certification. This means that we’ve taken several steps to improve our operations and optimise the way we move into the future.

ISO 9001 certification is an internationally recognised management system and is only found in highly efficient organisations that have committed to continual improvement, as outlined in our Quality Policy. We look forward to moving into the future more efficiently, serving more customers with products and services that are of the highest quality.

>> View certificate